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Sales / Digital Marketing Associate

Sales / Digital Marketing Associate

This is a hybrid role, consisting of a 50/50 split sales professional and junior digital marketing role. As a lingerie brand intent on redefining the client experience as one that is body positive and fun, we look for individuals who will contribute to a warm and welcoming atmosphere, both online and in person. This is a great opportunity for individuals interested in joining a passionate team in a creative environment. 

Sales Professional

Our Sales Professionals have a passion for lingerie and a natural warmth. Our ideal candidates are enthusiasticconfidentpositive and detail-oriented with at least 2 years of experience in retail customer service. Lingerie industry experience considered an asset.

Job Overview/Responsibilities

Selected candidates will be responsible for providing a personalized client experience, building strong relationships, meeting and exceeding sales targets, and opening/closing the store.

Responsibilities include, but are not limited to:

  • Welcome and assist all clients while demonstrating exceptional customer service
  • Process cash desk transactions efficiently and accurately
  • Build and maintain effective relationships, including personalized client outreach regarding new collections, style recommendations, in-store activities
  • Capture and record client contact information and purchase details in store database
  • Meet individual and overall sales targets
  • Act as an empowered team member, displaying product knowledge and making suggestions based on clients’ needs to enhance each customer’s experience
  • Participate in product knowledge sessions
  • Participate in quarterly inventory
  • Maintain merchandise displays as directed
  • General shop-keeping
  • Open and close shop 

Requirements

  • Positive and outgoing with dynamic personality
  • Minimum 2 years of experience in fashion retail is necessary (experience in lingerie industry considered an asset)
  • Evening and weekend availability required
  • Excellent work ethic, results driven
  • Proactive approach to workload

 

Junior Digital Marketer

Responsibilities

  • Reporting to the President, the candidate will help to execute digital marketing strategies across all social and email marketing platforms
  • Maintain e-commerce website
  • Community management

Tasks will include (but are not limited to) the following:

  • Creation and/or sourcing of social content
  • Creation and maintenance of content calendar
  • Shopify product management (product description, visual assets, tags, SEO)
  • Creating and updating visual assets on website
  • Manage paid digital advertising
  • Blog writing
  • Pull sales trend reports

Preferred Qualifications

  • Must have experience managing social media accounts and be passionate about staying up to date on all platforms (Instagram, Facebook, Google, Pinterest, Twitter)
  • Experience with Photoshop or other photo editor
  • Experience with SEO writing
  • Experience with FB Ads
  • Experience with Mailchimp
  • Experience with Google Adwords
  • Experience with Shopify
  • Excellent attention to detail
  • Excellent command of the English language
  • Must have access to own laptop
  • Must love lingerie or fashion

Please let us know why you think you’d be great for this role and forward your resume by email. Only qualified candidates will be contacted for interviews.

Find Out More About Stole My Heart

Please include a resume and cover letter in your application to Careers@stolemyheart.ca. Only qualified applicants will be contacted. Thank you for your interest in Stole My Heart!

Shipping & Returns
Due to COVID-19 we have extended our return policy to 14 DAYS TO RETURN/EXCHANGE YOUR ONLINE PURCHASE FOR FREE*

*Items must be unworn, with tags still attached. Free returns only available in North America at this time. A $7 restocking fee will be deducted from you total refund. 

Click here for standard return policy.

 

SHIPPING WITHIN CANADA

All orders $150CAD and up ship for FREE. Otherwise, shipping options will be automatically calculated at checkout. Simply select the service that works best for you.

Free in-store pickup available to local Ontario residents.

Click here for full shipping policy.

 

SHIPPING OUTSIDE OF CANADA

Shipping will be calculated automatically during checkout. We offer shipping services through DHL and Canada Post. Simply select the service that works best for you.

Click here for full shipping policy.