Free Shipping on all Canadian Orders Over $100 | Concierge: 416-985-9973

In-Store Return Policy

Unworn merchandise with original receipt and tags attached can be exchanged or returned for store credit within 14 days of purchase. If 14 days have passed, unfortunately, we cannot return/exchange merchandise for any reason other than material defect.

 All underwear, bodysuits, stockings, adhesive bras/nippies and bathing suit bottoms are final sale.

Gift cards are final sale.

Sale items are final sale.  

Holiday Return Policy 2019

All items purchased as holiday gifts can be exchanged/returned for store credit until January 8th, 2020, after which time we will not be able to offer exchanges/returns. Please note that tags and hygienic liners must be attached. 

All refund amounts will be applied to the original form of payment.

Stole My Heart reserves the right to refuse returned products that have been used, worn or altered in any way. 

Shipping & Returns
Due to COVID-19 we have extended our return policy to 14 DAYS TO RETURN/EXCHANGE YOUR ONLINE PURCHASE FOR FREE*

*Items must be unworn, with tags still attached. Free returns only available in Canada at this time. A $7 restocking fee will be deducted from you total refund. 

Holiday 2020 gifts can be exchanged until January 10th 2020.  If returns cannot be made by then due to COVID-19 please email

Click here for standard return policy.



All orders $100 CAD and up ship for FREE. Otherwise, shipping options will be automatically calculated at checkout. Simply select the service that works best for you.

Free in-store pickup available to local Ontario residents.

Click here for full shipping policy.



Shipping will be calculated automatically during checkout. We offer shipping services through DHL and Canada Post. Simply select the service that works best for you.

Click here for full shipping policy.